FAQs

General Questions

Withdraw & Refund Policy

VisArts Education Policy is as follows:

  • $10 non-refundable registration fee per registration
  • Cancellation up to 2 weeks before start date – 100%, less registration fee
  • Cancellation less than two weeks before start date but more than one week: 75% refund, less registration fee
  • Cancellations less then 1 week before start date – 50% refund, less registration fee
  • Cancellation after 1st class: No refund

Do you have children’s classes? Family painting sessions?

Yes, we do. Click Kids Classes for information on Juice and Canvas classes. Click Family Workshops for family workshops.

Is there an age requirement?

Children’s classes are generally broken into age groups. We do not allow younger children to attend classers for older children, but with permission we can allow an older child to attend a class for younger children.

All classes that are not for children are for those 14 and up.

On classes that serve alcohol our minimum age is 12 years old with a painting adult. No one under 18 is allowed in classes on Friday and Saturday nights.

How do I register?

All registration is done online. You can view a list of all upcoming classes here If you have questions, please use our questions form here. You will receive a response within 24 hours.

 

Cocktails and Canvas

Do you allow spectators?

No, we do not. If you want to attend the class, you must register.

Is there an age requirement?

Children’s classes are generally broken into age groups. We do not allow younger children to attend classers for older children, but with permission we can allow an older child to attend a class for younger children.

All classes that are not for children are for those 14 and up.

On classes that serve alcohol our minimum age is 12 years old with a painting adult. No one under 18 is allowed in classes on Friday and Saturday nights.

Can I bring my own alcohol?

Montgomery County strictly forbids bringing your own alcohol to any events of this nature. If you are holding a private party, alcohol may be brought in. For information please see our private parties page.

Speaking of alcohol, what do you serve?

Your ticket to Cocktails and Canvas includes one free glass of wine. Additional wine and beer can be purchased for $3.00 for a glass of wine or bottle of beer. We serve Pinot Grigio, Merlot, a sweet white wine and domestic and imported beer.

What do I need to bring?

We provide all the materials so bring yourself, your e-mail confirmation and if you want to drink alcoholic beverages, your photo ID.

What should I wear?

We provide aprons, but acrylics are not clothing friendly. Don’t wear your favorite outfit – accidents happen and we don’t want you to ruin your lucky shirt.

What time should I arrive for a class?

You should arrive approximately 15 minutes before class starts. We try and start on time so that everyone has time to do the project. If you want to sit with friends, then someone must arrive early to save spaces. We do not save seats and if you arrive later you will have a hard time finding seats together. If you arrive late, the instructor will do his/her best to catch you up, but that is not always possible. For the best experience, arrive early!

How strict is your cancellation policy?

Very. We stick to the 24-hour cancellation/transfer policy.

I can’t make the class. Or I really want to switch dates. How do I transfer or cancel a class?

We have a 24-hour cancellation policy and you MUST request a transfer/cancel using the form here. Phone calls are NOT accepted for transfer or cancellation. All cancellations must be submitted at least 24 hours prior to the class start or payment is forfeited. Please don’t call, we will just ask that you make your request via our transfer/cancel form.

I want to take a class and it’s sold out! My friends got in, but I didn’t! How can I get on a waiting list?

We don’t maintain a waiting list, but our registration is displayed in real time, so check back–spaces frequently open up in a sold-out class. Remember, we do not accept cancellations/transfers less than 24-hour before a class, so you will know by then if there is space.

How many students are in each class?

Our classes vary in size from 20 – 30. We post on our website how many spaces are left so you can make your scheduling decisions based on this information. Remember, this is a real-time snapshot and can change quickly (like with the airlines, but we’re nicer!)

 

Painting Under The Stars

Speaking of alcohol, what do you serve?

Wine and beer can be purchased for $3.00 for a glass of wine or bottle of beer. We serve Pinot Grigio, Merlot, a sweet white wine and domestic and imported beer.

Do you allow spectators?

No, we do not. If you want to attend the class, you must register.

Is there an age requirement?

Children’s classes are generally broken into age groups. We do not allow younger children to attend classers for older children, but with permission we can allow an older child to attend a class for younger children.

All classes that are not for children are for those 14 and up.

On classes that serve alcohol our minimum age is 12 years old with a painting adult. No one under 18 is allowed in classes on Friday and Saturday nights.

Can I bring my own alcohol?

Montgomery County strictly forbids bringing your own alcohol to any events of this nature. If you are holding a private party, alcohol may be brought in. For information please see our private parties page.

What do I need to bring?

We provide all the materials so bring yourself, your e-mail confirmation and if you want to drink alcoholic beverages, your photo ID.

What should I wear?

We provide aprons, but acrylics are not clothing friendly. Don’t wear your favorite outfit – accidents happen and we don’t want you to ruin your lucky shirt.

What time should I arrive for a class?

You should arrive approximately 15 minutes before class starts. We try and start on time so that everyone has time to do the project. If you want to sit with friends, then someone must arrive early to save spaces. We do not save seats and if you arrive later you will have a hard time finding seats together. If you arrive late, the instructor will do his/her best to catch you up, but that is not always possible. For the best experience, arrive early!

How strict is your cancellation policy?

Very. We stick to the 24-hour cancellation/transfer policy.

I can’t make the class. Or I really want to switch dates. How do I transfer or cancel a class?

We have a 24-hour cancellation policy and you MUST request a transfer/cancel using the form here. Phone calls are NOT accepted for transfer or cancellation. All cancellations must be submitted at least 24 hours prior to the class start or payment is forfeited. Please don’t call, we will just ask that you make your request via our transfer/cancel form.

I want to take a class and it’s sold out! My friends got in, but I didn’t! How can I get on a waiting list?

We don’t maintain a waiting list, but our registration is displayed in real time, so check back–spaces frequently open up in a sold-out class. Remember, we do not accept cancellations/transfers less than 24-hour before a class, so you will know by then if there is space.

How many students are in each class?

Our classes vary in size from 20 – 30. We post on our website how many spaces are left so you can make your scheduling decisions based on this information. Remember, this is a real-time snapshot and can change quickly (like with the airlines, but we’re nicer!)

 

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