FAQs

COVID-19 vaccination (ages 5+) and masks are required when in VisArts' facilities.

Refund Policy

VisArts Education Refund Policy is as follows:
  • $10 non-refundable registration fee per registration
  • Cancellation up to 2 weeks before start date – 100%, less registration fee
  • Cancellation less than two weeks before start date but more than one week: 75% refund, less registration fee
  • Cancellations less than 1 week before start date – 50% refund, less registration fee
  • Cancellation after 1st class: No refund

 

VisArts requires that all cancellations or requests for reschedules for one-time classes must be made at least 24 hours in advance and only by using our Class Change Request Form. No phone requests will be accepted or honored. 

With 24 hours notice, VisArts can transfer your registration to another class session, as long as there is available spaces in the class. 

For one-time classes, no admittance is allowed 15-minutes after the scheduled start of the class. This policy allows teachers to have enough time to instruct and no have interruptions that affect the outcome for the entire class. Students who arrive after the 15-minute window will not be admitted and will not be eligible for rescheduling. Please plan accordingly as traffic in the metropolitan area is always complicated and parking in Rockville Town Square can take extra time and patience on certain evenings. 

 

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