FAQs

Online Camp

Because of the pandemic and subsequent cancellation of on-site camp in the Summer of 2020, everyone who was registered for camp was issued a credit worth the original value of the camp or camps they were registered for. These credits can be used for any camp or education program at VisArts. The credits issued as a result of COVID-19 cancellations expire on December 31st, 2021.

In order to use your credit, you will need your individual code, which was emailed to you last summer, if you cannot find that email, or don’t remember your credit code please contact us and we will resend it. 

Online and On-Site Transfer Policy:

If there is space available, transfers may be made between camps of equal, lesser, or greater value. Families will be responsible for paying the difference before the transfer is confirmed. Those transferring to camps of lesser value will receive a credit worth the difference that can be used toward any future camp program.*

The charge for the transfer will depend on timing.

Up to four weeks prior to start date – no transfer charge

Two – four weeks prior to start date – $25.00 charge per change

Less than two weeks prior to start date – $50.00 charge per change

*Restrictions may apply

Online and On-Site Camp Withdrawal and Refund Policy:

Up to four weeks prior to start date – 100% refund less $50.00 non-refundable registration fee

Two – four weeks prior to start date – 50% refund less $25.00 non-refundable registration fee

Less than two weeks prior to start date – No refunds

* Valid only for registrations after May 15th.

Refunds will be issued in the same manner they were paid, tuition paid

for using credits will be refunded in the form of a credit.

All of our teachers are either Montgomery County Public School art teachers or professional artists who have taught students at other venues in the DC-metro area. All teachers have passed background checks and fingerprinting screening. Please see our staff page here for more information on our teachers and their experience.

We do not expect parents/guardians to be sitting by their child’s side all day as they participate in camp. In fact, we encourage as much independent work as possible. However, it may be necessary for parents/guardians to step in and assist their child with technological issues, understanding instructions, and carrying out certain tasks.

Before camp starts, please make sure you have a Zoom account, a working internet connection, and a space for your camper to work. Please see below for ideal work spaces for each class:

  • Painting & Drawing, Illustration & Comics, Art for Kids:

A large flat surface in a non-carpeted area (or an area with plenty of materials like newspapers or a tarp to cover carpets/floors) and space for them lay out their materials and leave items to dry.

  • Handbuilding:

A strong, sturdy, flat surface in a non-carpeted area (or an area with plenty of materials like newspapers or a tarp to cover carpets/floors) and space for them to leave finished pieces where they will not be touched or knocked over.

  • Wheel:

A place, under cover and protected from weather and other elements, that can get dirty and has access to electricity — a carport, garage, or unfinished basement works well. If this is unavailable, an uncarpeted room or section of the house (one with plenty of materials to cover the carpets/floors), wheels cannot be stored outside.

  • Digital:

A place with a reliable internet connection and an outlet.

Of course we understand if it is not possible to find a work space that fits these exact descriptions, please do your best to find an adequate space for them to work and a space for them to leave their projects to dry.

Families should also make an appointment to pick up their Material Boxes HERE. Once you pick up your box, please check the list provided to ensure that all necessary supplies have been provided. If anything is missing, please contact us immediately so we can get the supplies to you.

A list of basic materials that students should already have can be found HERE (don’y worry, they’re simple materials that most people already have in their homes). Materials on this list will NOT be provided. All other materials will be provided in our material boxes. Boxes will be prepared ahead of time by VisArts staff and will contain materials needed for each respective class. It is the responsibility of the families to pick up their material boxes. To make an appointment to pick up your materials during one of our designated pick-up times click HERE. The quantity of materials will be based on the curriculum, it is the camper’s responsibility to use the materials as instructed so as not to run out of something they may need later in the week. VisArts will NOT be providing an ‘a la carte’ material service. We will provide a list of the supplies you will be receiving in your box, upon retrieval, please double check the list to ensure you have received all your supplies. 

Each box will come with an invoice detailing what materials you’ve received, and how many of each. Please double check that you have received all the supplies listed on the invoice.

Throughout camp, students will make a variety of different projects that will eventually need to be glazed or fired to be brought to completion. The glazing and firing process will be overseen by VisArts staff in its entirety. Projects will need to be brought to VisArts facility for their completion. Pieces will be glazed, fired, and prepared for pick up by staff, and be ready to be retrieved two weeks after the drop-off date. We will NOT send individual emails; all work WILL be ready two weeks after drop off. Please make an appointment to drop off and pick up finished pieces HERE. Upon drop off, families will be given a dated confirmation stating that their pieces have been received.

If any sort of IT issues arise, please check your internet connection. If it is an exterior problem, please contact us immediately via phone at (301) 315-8200 ext. 104, or email us at camptechsupport@visartscenter.org. A staff member will be checking the emails frequently and will guide you through troubleshooting to get your system back up and running. While not ideal, cellular data may be used to connect during any internet outage. 

VisArts Online Camp will be using Zoom as our main teaching platform. Zoom is a web-based video conferencing platform that allows for a virtual classroom experience. Please visit the Zoom website to register for a free account. Families will be sent the links to Zoom classes prior to the start of camp.

Zoom codes will be provided via a Google Site which will provide Meeting ID codes, class links, and schedules. These will be sent to you the week prior to your camp. Here is a sample of the Google Site, please take some time to look through it and familiarize yourself with the format.

VisArts is a safe place for people of all ages, sexes, ethnicities, beliefs, and orientations, we therefore have a zero-tolerance policy for bullying. This policy remains intact for our online camp. We understand students will not be interacting in the same way they would be in an on-site class, however, there will still be many opportunities for campers to talk, share their work, and interact. In the release forms families are required to fill out online, you will find the code of conduct that both you and your camper must sign. If we feel your camper is in any way violating the code of conduct, based on the degree of seriousness, we reserve the right to not invite them back for the remainder of camp.

Please call our camp staff at (301) 315-8200 ext. 104 or email us at assistantcampdirector@visartscenter.org as soon as possible if your student cannot attend one of our classes. Please note, teachers will not be providing make-up classes for any missed sessions.

Onsite Camp

Because of the pandemic and subsequent cancellation of on-site camp in the Summer of 2020, everyone who was registered for camp was issued a credit worth the original value of the camp or camps they were registered for. These credits can be used for any camp or education program at VisArts. The credits issued as a result of COVID-19 cancellations expire on December 31st, 2021.

In order to use your credit, you will need your individual code, which was emailed to you last summer, if you cannot find that email, or don’t remember your credit code please contact us and we will resend it. 

Online and On-Site Transfer Policy:

If there is space available, transfers may be made between camps of equal, lesser, or greater value. Families will be responsible for paying the difference before the transfer is confirmed. Those transferring to camps of lesser value will receive a credit worth the difference that can be used toward any future camp program.*

The charge for the transfer will depend on timing.

Up to four weeks prior to start date – no transfer charge

Two – four weeks prior to start date – $25.00 charge per change

Less than two weeks prior to start date – $50.00 charge per change

*Restrictions may apply

Online and On-Site Camp Withdrawal and Refund Policy:

Up to four weeks prior to start date – 100% refund less $50.00 non-refundable registration fee

Two – four weeks prior to start date – 50% refund less $25.00 non-refundable registration fee

Less than two weeks prior to start date – No refunds

* Valid only for registrations after May 15th.

Refunds will be issued in the same manner they were paid, tuition paid

for using credits will be refunded in the form of a credit.

All of our teachers are either Montgomery County Public School art teachers or professional artists who have taught students at other venues in the DC-metro area. All teachers have passed background checks and fingerprinting screening. Please see our staff page here for more information on our teachers and their experience.

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